A little survey

[Bob]

This survey is geared toward www.danase.com and not the forums as much. We aprpeciate any and all feedback you could supply us with.
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1. What would you like to see on or of of our site?
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2. What can we do to better serve you?
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3. What do you think about our sales? What would you change?
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4. Any sort of articles or interviews that we could do that might interest you?
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5. Anything else you would like to see us add to the store? Not looking for brand names just items. They don't even have to be detail related.
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6. How are our prices compaired to others vendors you have shopped with?

[awd330]

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1. What would you like to see on or of of our site?

It might be helpful to make some of the photos a little smaller to reduce the amount of scrolling around that's needed to navigate the site. It might also be helpful to resize some of the sections to display more appropriate amounts of information. For example: The sale items column isn't wide enough to convey the right amount of information.

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2. What can we do to better serve you?

Some people may be put off by not having a phone number to call. That doesn't bother me, but I have seen comments from others that either can't or won't use email.

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3. What do you think about our sales? What would you change?

I like the way you run sales. You have certain items that are marked down, and you also have coupons every so often that can be applied to any product(s) of choice. I wouldn't change anything.

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4. Any sort of articles or interviews that we could do that might interest you?

Articles can be nice additions, but you need to weight the amount of effort needed to generate the article against amount of new views you might receive from readers of the articles. Maybe you could have a small "how to" article to accompany the featured product or a new product line?

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5. Anything else you would like to see us add to the store? Not looking for brand names just items. They don't even have to be detail related.

I'd like to see some more small detailing tools (e.g. applicators). Some more Lake Country offerings (smaller pads and the "foam on a stick") could nice additions too. A couple more brands would also be appealing, although I don't know how much stock you'd want to invest in. If you're considering other brands, Menzerna, Klasse, Pinnacle, and Optimum would seem like popular choices at this time.

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6. How are our prices compaired to others vendors you have shopped with?

Your prices are extremely competitive. When combined with sales and/or coupons, it's hard to find more reasonable prices or shipping rates.

[Bob]

Thanks Marj!
1)We just retook all of our product picture this weekend so new adn smaller pics should be coming very soon.
2) You are right. We now have a phone and we should put that on our site. We also need to be able to take payments via phone and fax which we are not set up to do right now.
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Thanks for the other suggestions as well. This will help us out a lot and we hope that others answer some questions as well. :)

[wifehatescar]

I won't answer all the questions but I'd like to see a Poorboys detailing day or Danase detailing day. Break out some samples for people try (and hopefully to buy eventually ;))

[Bob]

I won't answer all the questions but I'd like to see a Poorboys detailing day or Danase detailing day. Break out some samples for people try (and hopefully to buy eventually ;))
This has been in the talks for a long time now. Trying to find a place to host it seems to be the troubles.

[ruazfast]

[quote="Bob"]This survey is geared toward www.danase.com and not the forums as much. We aprpeciate any and all feedback you could supply us with.
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1. What would you like to see on or of of our site?
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2. What can we do to better serve you?
I'm pretty new here and have had Great service, just keep up what you are doing. Good service is a great feature.
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3. What do you think about our sales? What would you change?
I haven't found anyone that does not like to save alittle when they can.
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4. Any sort of articles or interviews that we could do that might interest you?
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5. Anything else you would like to see us add to the store? Not looking for brand names just items. They don't even have to be detail related.
Detailing tools would be a great idea, as I still have not figured out how you get wax or polish out of door handles and those little place it's easy to get in but can't get out. Variety is good but to much of 1 thing can be annoying to look thru.
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6. How are our prices compaired to others vendors you have shopped with? I have not looked all over but from what I have seen they seem to be pretty good.

As I am pretty new to your site as you know, however I like what I have seen so far, Good Service, Fast response, Friendly, good deals :lol: everyone likes to feel good about the deal they got. That is just my input on what I have seen so far.

[Mirrored_Images]

1. What would you like to see on or off of our site?
Like mentioned above more little things such as wax applicator pads...the little round yellow ones. Brushes of varying sizes, steel wool (#0000 grade) ect. A few more products such as menzerna, pinnacle and 3M.
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2. What can we do to better serve you?
... Doing a fine job sirs
3. What do you think about our sales? What would you change?
... n/a
4. Any sort of articles or interviews that we could do that might interest you? I think a few mini articles would help sales such as what the different products do I.E. difference between wax and glazes ect.
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5. Anything else you would like to see us add to the store? Not looking for brand names just items. They don't even have to be detail related.
... See above^^ oops and I name dropped ;)
6. How are our prices compaired to others vendors you have shopped with?Very nicely. I do enjoy coupons and the feeling of I am saving money...it helps justify in my head spending more money on stuff :lol:

[Bob]

Yeah, with the new store we will really miss the coupon codes for a while but that just means we will have to go back to having regualr sales. :(

[Brad]

Everyone just has to spend more money every week so we can justify upgrading the store to the one that accepts coupon codes :-D

[Bob]

Everyone just has to spend more money every week so we can justify upgrading the store to the one that accepts coupon codes :-D
You all hear that?!?!?! :lol: